Dedicated Support for our clients
At iCA Immigration & Talent Services, we believe that once a client chooses us, they deserve exceptional care, consistent communication, and trusted professional guidance. Our Active Client Services are designed to support you from the moment you book your eligibility assessment or sign your retainer until the day your process is complete. With licensed RCIC expertise, transparent updates, and personalized attention, we ensure your immigration journey is smooth, informed, and stress-free.
Why Active Clients Trust iCA
A Client-First Approach You Can Count On
As a licensed and community-trusted immigration consultancy in Sault Ste. Marie, iCA offers unmatched support to clients who retain our services. Our team works closely with you throughout the entire process, ensuring accuracy, communication, and peace of mind. With us, you are never alone during your immigration pathway.
Comprehensive Services for Active Clients
Full Document Review & Quality Assurance
We thoroughly verify every document in your application — including forms, letters, financial statements, and supporting evidence — ensuring they meet IRCC and provincial standards. This reduces errors, omissions, and delays.
Complete IMM Form Preparation & Application Assembly
Unlike many agencies that expect clients to fill forms themselves, iCA completes all required IRCC IMM forms on your behalf. We assemble your file, prepare submission letters, and ensure your application is ready for a smooth submission.
IRCC Profile Management & Updates
We actively manage your Express Entry or Provincial Nominee Program profile throughout the entire duration of your process. Our team is responsible for maintaining the accuracy of every detail, ensuring your profile remains fully updated as your circumstances or program requirements evolve. As an active client, you can call your assigned file manager any time for regular check-ins to review your progress, discuss changes, and keep your strategy aligned with the latest immigration opportunities.
Continuous File Monitoring & Follow-Ups
Our team promptly reviews and relays any updates received from IRCC, including biometrics requests, medical instructions, portal messages, ADRs, or procedural letters. You are informed as soon as an update appears on your application, ensuring you never miss an important step or deadline.
Regular Progress Updates
We provide consistent updates so you always know what stage your application is at. You never have to guess or wait in uncertainty.
Unlimited Email Support & Office Access
Active clients can reach us anytime for questions or clarifications. If you prefer in-person meetings, our Sault Ste. Marie office is open for you to stop by when needed.
Personalized Strategy & Future Planning
Whether you want to improve your CRS score, explore provincial programs, or explore regional pathways like RCIP, FCIP or AIP, our team provides tailored guidance to help you plan each step strategically.
Interview Preparation & Representation
We support clients with preparation for employer interviews, provincial interviews, or procedural calls. Where authorized, we communicate with IRCC or employers directly on your behalf.
Employer Connections & Talent Pool Support
If you qualify for the Talent Pool we offer to update your resume, prepare your candidate profile, and present it directly to employers looking for your skills.
Guidance on Relevant Program Changes
We keep active clients informed about program changes that may directly affect their application or profile. If an update from IRCC or a provincial program impacts your strategy or eligibility, our team provides clear guidance on what it means for you and the best steps to take next.
Secure File Management & Document Storage
Your information is stored safely as per privacy laws and managed professionally as per CICC regulations, giving you peace of mind throughout your process.
Your Journey, Our Responsibility
Trusted Support at Every Step
From form completion to final decisions, our licensed RCIC and immigration support team ensure that your file is managed with precision and care. We know how important this journey is to you — and we treat your application like our own.
Start or Continue Your Journey With Confidence
Whether you're beginning a new application or continuing an ongoing one, our team is here to provide full support.
